SEPHORA in Rancho Cucamonga, CA Closed now

Reviews about SEPHORA

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  July 04, 2020, by Michelle Brison
  I came in today to get some informationon on some new moisturizers I have been interested in. A sweet girl helped me out and even gave me some samples & tips for my skin, she finished helping me and I continued to look over some products . Not even 30 seconds after she left my side, what seemed like a manager rushed over to me (like running) as the other girl that was just helping followed after her & she let the " manager" or who ever she was know she had just help me. It was very abrasive and made me feel uncomfortable. I was just trying to quietly enjoy my outing as she continued to still STAND OVER ME & tell me about the products the young lady had already gone over with me. I kindly walked away and wanted to look around some more but I felt so confused by the situation, was this some kind of sell tattic or did they think I was going to steal something??????? You guys should really consider some more training for your employees on the floor or even your management team, I would not be writing this had the second lady not run up on me like that. Treating every customer this way is not fair or kind and by reading the other comments I see this is a real issue for your store. Will be shopping elsewhere.